Finding and hiring the perfect roofing contractor can feel like an overwhelming task. There are so many options available, it’s enough to make your head spin.
That’s why we’ve put together this list of the 10 best questions you can ask your potential roofing contractors to separate the best from the rest.
The 10 Best Questions To Ask
#1) Are you licensed and insured?
Hiring a licensed and insured contractor is absolutely vital. It guarantees that your project will comply with regulations and protects you against the risks and liabilities associated with unlicensed or uninsured contractors.
For a roofing contractor, maintaining active licensure and insurance is the first step required to build a reputable business. For you, licensure and insurance are the first signs that you are dealing with a reputable roofing contractor.
#2) How long have you been in business?
You want to make sure your roofing contractor has plenty of experience with the sort of project you need. You want to know that they have seen and successfully dealt with every eventuality. The last thing you want is for your roofing contractor to be surprised by something within your project.
#3 What experience do you have?
This question is a bit of a follow-up to the previous question. Let’s say a roofing contractor has been in business for five years. You want to be sure they have gained five years’ worth of experience (by working with different roof materials, types, designs, etc.) rather than one year’s experience repeated five times (by only doing one type of roof over and over again).
Ask specifically about the sort of projects your roofing contractor has completed in the past. Look for varying complexity, materials, and price points.
#4 Can you provide a portfolio of completed projects?
A good roofing contractor will be able and willing to show you photographs of their past projects. Many will host online galleries for you to look through at your leisure. This is a chance for them to show you the jobs they are most proud of.
When looking at this portfolio, looking for projects similar to yours is fine, but you really want to make sure they have completed jobs that make your roof look easy by comparison. That way you’ll know they can handle it.
#5 What roofing materials do you specialize in?
Even if you already know which roofing material you’ll be using, you want to make sure your roofing contractor has experience installing many different types of roofing materials. The expertise they have here can be invaluable in determining the best way to move forward with your project. It also gives you more insight into their experience level.
#6 Do you offer warranties?
Your roofing contractor should be well-versed in the warranties that exist on the physical materials used in your roofing project, as well as the common warranties offered by the industry at large.
Look for a roofing contractor that is able and willing to explain the ins and outs of roofing warranties to you as it is a sign of their overall customer service and their professionalism.
#7 How detailed will your estimate be?
Any roofing contractor will be able to give you an estimate. A great roofing contractor will be able to give you a detailed, thorough explanation of the work they expect to do and the materials they expect to need.
#8 How do you handle client communication?
Look for a roofing contractor that is ready and willing to communicate with you. See if they are open to reaching you (and being reached by you) via several different channels. Look for contractors with dedicated customer support staff that are experts at keeping you informed and up-to-date.
#9 Are your workers employees or subcontractors?
Roofing contractors who use regular employees have greater control over the quality of their work. They can create and enforce a standard of service that keeps you informed and satisfied with the work they’ve done.
#10 What sets you apart from other roofing contractors?
Not all roofing contractors are created equal. The way your prospective contractor answers this question will show you what aspects of their business they are most proud of (and which parts of their reputation they’ve worked the hardest to build).
You want a roofing contractor that prides themself on:
- Fast, clear, professional communication
- Open, honest pricing
- High levels of craftsmanship
How do we stack up?
The first step in finding the right roofing contractor for your project is to know which questions to ask.
But we have a question for you: How do we stack up?
Here at Perry Roofing Contractors, we are constantly on the lookout for ways to improve our service offerings (and have been since 1976).
We would love for you to give us a call and ask us these 10 questions. We think we do a pretty good job of answering these, and many other, questions each and every day. But there’s only one way to be sure we’d be the perfect roofing contractor for your next project.
Give us a call today and see how we do!